When will the 765 be in my town?
Despite knowing plenty about railroad preservation, we admit its nearly impossible to always accurately predict when the 765 will pass through or arrive in your town. We ask you to please consult our desktop tracker and online map, Twitter feed, or download our dedicated GPS app for your iPhone and Android. Typically, the only scheduled trips we operate are passenger excursions with arrival and departure times. Positioning moves or deadhead moves rarely – if ever – operate on a schedule.
What should I wear?
We strongly encourage that passengers wear comfortable, closed toed walking shoes. Sandals, heels, or open toed shoes are generally prohibited.
Are there restrooms on your trains?
Nearly every car has its own restroom facility. In the event that a car does not have an operational restroom, the next car ahead or behind you will.
Is there food aboard your trains?
Light food and refreshments are often available in dome, lounge, or first class cars and we also offer food in the souvenir car. Policies and practices for on-board food service may vary with each excursion or trip, so we ask that you to consult the event details for more information.
Are your cars ADA compliant?
While we often make every effort to accommodate passengers with disabilities, due to the historic nature of these passenger cars, they are generally not handicap accessible. We sometimes have a limited number of seats available for passengers with limited mobility. Please contact us for more information before ordering tickets.
Will there be photo runbys?
Photo runbys often add another layer of logistics in an already complicated day and are less common in the interest of an expediency and safety. Injuries are most likely during the boarding and alighting process, and suitable footing and boarding locations are difficult to come by. We sometimes offer photo runbys during other operations throughout the year, most likely on regional or short line tourist railroads. Mainline trips with Norfolk Southern do not include photo runbys.
Are there photo runbys?
Open vestibules and open windows are uncommon, except for on regional or short line tourist railroads. Mainline trips with Norfolk Southern do not permit open vestibules or windows.
Are seats assigned?
No. Car hosts will make every attempt to seat parties together. Groups riding together are encouraged to purchase their tickets and board together. Your ticket may be assigned with a car name or number at the time of purchase or before travel.
Do you grant refunds?
Refunds are granted only in the event that waiting list exists for that ticket. Refunds are subject to a 10% service charge.